Skip to content
MCO Training Site
  • University
  • Team Meetings
  • Knowledge Base
  • Forms
  • Log In
  • Return to MCO CT

Basics of Ring Central

MCO Mental Health Coach Training Information Technology 101 Basics of Ring Central
Please create an account or log-in to view the sample lesson.
Previous Topic
Back to Lesson
Next Topic

Course Navigation

Course Home Expand All
MHC Onboarding
Information Technology 101
30 Topics
Acuity Basics
Creating A Client Schedule
Schedule a Client Appointment
Adding and Editing Client Info
Sending Appointment Reminders
Canceling or Rescheduling A Client
Starting a Zoom Session from Acuity
What information Does A Client Receive From Acuity?
Help With Acuity
ALL DONE
2 of 2
Online Coaching
2 Topics
Best Practices
Zoom Backgrounds
Getting to Know MCO
3 Topics
Our Story
Standing in the GAP – Why MyCounselor.Online?
Cultural Values
Policy, Procedure, and Misc. Operations
8 Topics
At Risk Clients
Navigating A Full Schedule
Employee Handbook, Practice Management, and Misc KB Topics
Schedule Adherence
Requesting time off
Scheduling Next Sessions
Cancellation Policy for Clients
Residency Materials: Purchasing and Reimbursement
Emergent Issues
7 Topics
What is an Emergent Situation?
Suicide Prevention Training
Suicidal Ideation
Cutting of Self Harm
HOMICIDAL IDEATION
MANDATED REPORTING 
Emergent Issues – Assignment
Ethics Continued
14 Topics
Ethics in Christian Counseling
Authority of Scripture
Do No Harm
Sexual Conduct
Dual Relationships
Duties to Consult and / or Refer
Confidentiality
Cultural Regard
Same Sex Attraction/Gender Dysphoria Consent
When to Refer a Client
Ethics of Online Counseling
Christian Counseling & State-Licensure
Secular Online Counseling & State-Licensure
Ethics – Assignment
Time Management | Productivity | Mindset
5 Topics
Cultivating Courage, Confidence, and Change: Embracing a Growth Mindset
The ABC’s of a Thriving Clinician
Grit
Thanks For The Feedback
Time Management & Productivity
Supervision
4 Topics
Clinical Supervision
Raenotes NICC Video Annotation
Feedback Informed Treatment
Case Reviews
Marital Coaching
Created For Connection (C4C) Marital Coaching Program
15 Topics
Created For Connection (Book)
Created For Connection (Online)
MCO-C4C Facilitators Guide
Introduction to EFT & C4C
Session 1 – Orientation
Session 2 – Understanding Love & Attachment
Session 3 – Recognizing the Demon Dialogues
Session 4 – Finding the Raw Spots
Session 5 – Revisiting a Rocky Moment
Session 6 – Hold Me Tight
Session 7 – Forgiving Injuries
Session 8 – Bonding Through Sex & Touch
Session 9 – Keeping Love Alive
Session 10 – Spiritual Intimacy
C4C Q&A
Group Therapy & Personal Development Coaching Rotation
Group Therapy Facilitators Training
WEEK 1 OVERVIEW & PREPARATION MATERIALS: Domains of Character Structure and Relational Capacities; Skill #1: Attunement; Skill #2: Additive Attunement
WEEK 2: OVERVIEW & PREPARATION MATERIALS: Change Strategy #1: The Counseling Relationship & Skills; How Change Happens in a Group; Relational Skill #3: Additive Attunement; #4: Experience Near
WEEK 3: OVERVIEW & PREPARATION MATERIALS: Change Strategy #2: Corrective Emotional & Relational Experiences (CERE); CERE-Type C: Ego Strengthening; General Road Map for a Typical Session; Relational Skill #4: Heightening
WEEK 4: OVERVIEW & PREPARATION MATERIALS: Corrective Emotional & Relational Experience-Type #D: Transforming Ego-Dystonic Relational Capacities; Defensive Relational Styles of Group Members; Relational Skill #5: Containment; Relational Skill #6: Clarification
WEEK 5: OVERVIEW & PREPARATION MATERIALS: Corrective Emotional & Relational Experience #B: Meta-Processing; Relational Skill #7: Experiential Self-Insight; Responding to Defensive Statements
WEEK 6 OVERVIEW & PREPARATION MATERIALS: Corrective Emotional Relational Experience #E: Role Playing; Relational Skill #8: Attuning Observation; Affirmations and Challenges
WEEK 7 OVERVIEW & PREPARATION MATERIALS: Corrective Emotional Experience #F: Mindsight; Relational Skill #9: Attuning Confrontation; Conflict: Enhancing It in Group, Resolving It
WEEK 9 OVERVIEW & PREPARATION MATERIALS: Change Strategy #4 – Enhancing Relationships; Relational Skill #11; Dyadic Affect Regulation; Emergencies
Week 10: OVERVIEW & PREPARATION MATERIALS: Termination Session; Corrective Emotional & Relational Experience #H: Process Implicit Core Emotional Learnings in Earlier Relationships to Strengthen a Healthy Micro-Capacity
Return to MCO Mental Health Coach Training

New Client Counseling Scheduling

New Client Coaching Scheduling

Website Request/Support Form

Submit an IT Ticket

Knowledge Base Search

© 2026 MCO Training Site • Built with GeneratePress
Login
Accessing this course requires a login. Please enter your credentials below!

Lost Your Password?
Register
Don't have an account? Register one!
Register an Account

Registration confirmation will be emailed to you.