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Information Technology 101

MCO Mental Health Coach Training Information Technology 101

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Creating A Client Schedule

Schedule a Client Appointment

Adding and Editing Client Info

Sending Appointment Reminders

Canceling or Rescheduling A Client

Starting a Zoom Session from Acuity

What information Does A Client Receive From Acuity?

Help With Acuity

2 of 2

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MHC Onboarding

Information Technology 101

30 Topics

Creating A Client Schedule

Schedule a Client Appointment

Adding and Editing Client Info

Sending Appointment Reminders

Canceling or Rescheduling A Client

Starting a Zoom Session from Acuity

What information Does A Client Receive From Acuity?

Help With Acuity

2 of 2

Online Coaching

2 Topics

Zoom Backgrounds

Getting to Know MCO

3 Topics

Standing in the GAP – Why MyCounselor.Online?

Cultural Values

Policy, Procedure, and Misc. Operations

8 Topics

At Risk Clients

Navigating A Full Schedule

Employee Handbook, Practice Management, and Misc KB Topics

Schedule Adherence

Requesting time off

Scheduling Next Sessions

Cancellation Policy for Clients

Residency Materials: Purchasing and Reimbursement

Emergent Issues

7 Topics

What is an Emergent Situation?

Suicide Prevention Training

Suicidal Ideation

Cutting of Self Harm

HOMICIDAL IDEATION

MANDATED REPORTING

Emergent Issues – Assignment

Ethics Continued

14 Topics

Ethics in Christian Counseling

Authority of Scripture

Dual Relationships

Duties to Consult and / or Refer

Confidentiality

Cultural Regard

Same Sex Attraction/Gender Dysphoria Consent

When to Refer a Client

Ethics of Online Counseling

Christian Counseling & State-Licensure

Secular Online Counseling & State-Licensure

Ethics – Assignment

Time Management | Productivity | Mindset

5 Topics

Cultivating Courage, Confidence, and Change: Embracing a Growth Mindset

The ABC’s of a Thriving Clinician

Thanks For The Feedback

Time Management & Productivity

4 Topics

Clinical Supervision

Raenotes NICC Video Annotation

Feedback Informed Treatment

Marital Coaching

Created For Connection (C4C) Marital Coaching Program

15 Topics

Created For Connection (Book)

Created For Connection (Online)

MCO-C4C Facilitators Guide

Introduction to EFT & C4C

Session 1 – Orientation

Session 2 – Understanding Love & Attachment

Session 3 – Recognizing the Demon Dialogues

Session 4 – Finding the Raw Spots

Session 5 – Revisiting a Rocky Moment

Session 6 – Hold Me Tight

Session 7 – Forgiving Injuries

Session 8 – Bonding Through Sex & Touch

Session 9 – Keeping Love Alive

Session 10 – Spiritual Intimacy

Group Therapy & Personal Development Coaching Rotation

Group Therapy Facilitators Training

WEEK 1 OVERVIEW & PREPARATION MATERIALS: Domains of Character Structure and Relational Capacities; Skill #1: Attunement; Skill #2: Additive Attunement

WEEK 2: OVERVIEW & PREPARATION MATERIALS: Change Strategy #1: The Counseling Relationship & Skills; How Change Happens in a Group; Relational Skill #3: Additive Attunement; #4: Experience Near

WEEK 3: OVERVIEW & PREPARATION MATERIALS: Change Strategy #2: Corrective Emotional & Relational Experiences (CERE); CERE-Type C: Ego Strengthening; General Road Map for a Typical Session; Relational Skill #4: Heightening

WEEK 4: OVERVIEW & PREPARATION MATERIALS: Corrective Emotional & Relational Experience-Type #D: Transforming Ego-Dystonic Relational Capacities; Defensive Relational Styles of Group Members; Relational Skill #5: Containment; Relational Skill #6: Clarification

WEEK 5: OVERVIEW & PREPARATION MATERIALS: Corrective Emotional & Relational Experience #B: Meta-Processing; Relational Skill #7: Experiential Self-Insight; Responding to Defensive Statements

WEEK 6 OVERVIEW & PREPARATION MATERIALS: Corrective Emotional Relational Experience #E: Role Playing; Relational Skill #8: Attuning Observation; Affirmations and Challenges

WEEK 7 OVERVIEW & PREPARATION MATERIALS: Corrective Emotional Experience #F: Mindsight; Relational Skill #9: Attuning Confrontation; Conflict: Enhancing It in Group, Resolving It

WEEK 9 OVERVIEW & PREPARATION MATERIALS: Change Strategy #4 – Enhancing Relationships; Relational Skill #11; Dyadic Affect Regulation; Emergencies

Week 10: OVERVIEW & PREPARATION MATERIALS: Termination Session; Corrective Emotional & Relational Experience #H: Process Implicit Core Emotional Learnings in Earlier Relationships to Strengthen a Healthy Micro-Capacity

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